Announcements

Announcements are how your board sends updates to the community. Members get them in their portal feed and via email. The board can target everyone (all members) or just board officers (board only) — board-only messages are hidden from members who aren't on the board.

How to send an announcement (board members)

1. Open Announcements in the dashboard sidebar.
2. Click New announcement.
3. Choose your audience: All members or Board only.
4. Enter a subject and write your message. Subjects can't contain line breaks (this protects outbound email from header injection).
5. Click Send announcement, then confirm the recipient count in the dialog.

After sending, the announcement appears at the top of the board list (with a short “Announcement sent” confirmation). You can open it to see which recipient emails were sent and whether any bounced or failed. Recipients may show Queued or Sending for a short time while email is going out.

How to read announcements (all members)

1. Open Announcements in the member portal at /announcements.
2. Unread announcements show a small dot. Click to open.
3. Opening an announcement marks it read automatically — there's no separate "mark as read" button.

You'll also receive each announcement as an email. The portal version is the source of truth — if the email gets lost, the announcement is still in the portal.

Common questions

Can I edit or delete an announcement after sending?

No. Members may have already received the email and read the portal copy, so we treat announcements as a one-way send. If you need to correct something, send a follow-up announcement.

Why is "Forward to all members" gone from the inbox?

We replaced it with Announcements. The new feature gives you per-recipient send status and lives in its own surface so important board updates don't get lost between inbound emails. Clicking the old "Forward to all members" button now opens a dialog that takes you to the new composer.

What happens if a member's email bounces?

The recipient row shows Bounced in the sent detail view, and Fourplex stops emailing that address: later announcements, meeting notices, votes and inbox messages skip it, and the recipient row shows Not sent: address bounced. The member still sees every announcement in their portal feed. Members whose email is bouncing show an Email bouncing badge in Members. If the address is wrong, the president can change it from the member's sheet (see Inviting members). If the mailbox was only full or offline for a while, the member can choose Resume email on their portal profile.

Can members reply?

The email itself is one-way (noreply@…). Members reply through the regular HOA inbox at the org's primary email address.

Are attachments supported?

Yes — up to 10 files per announcement, max 25 MB each. Allowed types: PDF, PNG, JPEG, GIF, WebP, plain text. Files are scanned server-side after upload to confirm they really are what they claim to be (a .pdf file that's actually an executable will be rejected).

Who can see board-only announcements?

Only members with a board role: president, treasurer, or secretary. Non-board members never see these in their portal feed and never receive the email. Someone removed from your HOA stops receiving them, even if they were on the board.

What happens if a member opens a board announcements link?

They land on their own announcements feed in the member portal instead.