Finances

The Finances section gives board members a single-page view of the HOA's bank accounts — cash on hand, recent transactions, and linked account balances. Dues history and payment tracking are in the Dues section. This article covers the bank book layout and how to use it.

Who can access the Finances section?

The Finances section is available to board members with the President, Treasurer, or Secretary role. Residents do not have access to this section.

What does the Finances page show?

Finances is a single scrolling page with four sections:

Cash summary strip — three stat cards at the top of the page:

• Cash on hand: the combined balance of all linked bank accounts
• Income (last 30 days): total credits across linked accounts
• Expenses (last 30 days): total debits across linked accounts

Linked accounts — one card for each linked bank account, showing an icon badge, the account name, a classification chip (Operating, Reserve, or Other), and current balance. A dashed "Add account" tile starts a new bank connection flow directly from this page. Each account card has a gear icon with options to rename the account, classify it, or remove it.

Dues snapshot — a summary card showing three dues health metrics: Outstanding (unpaid principal across all units), Collected this month, and Awaiting payout (principal in transit). Click the card to go to the Dues section for full history and management.

Bank transaction ledger — a day-grouped list of bank transactions across all linked accounts. Use the search box and filters to narrow results, click a row to open its detail drawer, and export filtered transactions as a CSV.

How do I filter bank transactions?

Use the filter bar above the ledger:

• Search — type any text to filter by transaction description
• Direction — filter to Income only, Expenses only, or All transactions
• Account — filter to a specific linked bank account or view all accounts combined

How do I export bank transactions?

Click Export CSV in the ledger to download the filtered transactions. The export applies whichever search, direction, and account filters are currently active.

How do I open transaction details?

Click any bank transaction row in the ledger to open the detail drawer.

The drawer shows the posted amount, date, account, payee or description, and any memo or category details available for that row. Using the category dropdown in the row changes the category without opening the drawer.

How do I refresh bank balances and transactions?

Click Sync from Stripe at the top of the Finances page. You can manually sync bank data from Stripe periodically. If the button is temporarily unavailable, Fourplex shows when the next manual sync can run. Fourplex also refreshes linked bank accounts automatically once a day.

Balances and transactions can update at different moments because Stripe refreshes them separately. It is normal for a new transaction to appear before the balance card catches up; the balance updates after Stripe finishes the balance refresh.

How do I categorize a bank transaction?

Each transaction row has a category selector. Click the category to open a dropdown and choose from the board-assignable categories:

Category	Use for
Deposit	Refunds, owner reimbursements, and non-dues deposits
Dues — check	HOA dues paid by paper check
Dues — transfer	HOA dues paid by bank transfer or Zelle
Interest	Interest earned on HOA accounts
Landscaping	Recurring or one-off landscaping work
Insurance	Property and liability insurance
Repairs	Plumbing, electrical, gate, or building repairs
Utilities	Water, electricity, gas, internet
Bank fee	Monthly service charges, wire fees, returned-item fees
Admin & software	Office supplies, postage, bookkeeping, software
Transfer	Money moved between HOA-owned accounts

Two categories are set automatically and cannot be changed by the board: Dues Payout (set when a Stripe dues deposit lands in the account) and Assessment (set for assessment-linked activity).

How do board notes work?

Each transaction drawer includes a Notes section for board-only operational notes.

• Use Add note to attach a new note to the transaction
• Use the pencil icon to edit an existing note
• Use the archive icon to remove a note from the active drawer view

Board notes are visible to board members with finances access. Residents do not see these notes.

What extra details appear for Stripe payout deposits?

When a bank transaction is a Stripe payout deposit, its drawer includes a locked Stripe section that shows:

• The payout id
• The net amount deposited into the bank
• The payout capture window, when available
• The dues or assessment payments included in that payout
• A View in Stripe link built from the synced payout reference

You can still use board notes on payout deposits, but the payout amounts and included-payment list are read-only in this view.

Can the board reconcile dues from the Finances page?

Not yet. The current Finances drawer does not include match-to-dues or reconciliation controls.

Use the Dues section for dues history, payment events, assessments, payouts, and disputes. The Finances page is currently the bank book and payout-deposit detail surface only.

Why doesn't the board see processing fees?

The Finances section shows bank transaction amounts as they appear in the bank — the actual amounts that moved in or out of the account. Stripe processing fees are deducted before the deposit reaches the bank, so the ledger reflects the net bank activity.

Residents who pay by card see a surcharge line on their own Payments page ("incl. $X processing fee"). That line is only visible to the individual resident, not to the board.

How do I see dues payment history?

Go to Dues in the sidebar. The Dues section contains:

• A monthly grid showing which units have paid, are pending, or are overdue
• Payment events (the full transaction log for dues payments)
• Assessments, payouts, and disputes

How do I add a bank account?

1. Go to Finances in the sidebar.
2. In the Linked accounts section, click the dashed Add account tile.
3. Complete the Stripe bank authorization flow that opens.
4. The new account appears in the Linked accounts section once the connection is confirmed.

Your HOA can link up to four bank accounts. When you reach the limit, the Add account tile shows an at-limit message.

How do I remove a bank account?

1. Go to Finances in the sidebar.
2. In the Linked accounts section, click the gear icon on the account card you want to remove.
3. Select Remove account from the menu.
4. Confirm the removal in the dialog that appears.

Removing a linked account stops balance and transaction syncing for that account. It does not affect where dues deposits land.

How do I rename a bank account?

1. Go to Finances in the sidebar.
2. In the Linked accounts section, click the gear icon on the account card.
3. Select Rename from the menu.
4. Type the new nickname and press Save (or Enter). Leave the field empty and save to clear the nickname and revert to the bank name.

The nickname appears on the account card, in the ledger account filter dropdown, and as the sub-label on each transaction row.

How do I classify a bank account as Operating, Reserve, or Other?

1. Go to Finances in the sidebar.
2. In the Linked accounts section, click the gear icon on the account card.
3. Select Operating, Reserve, or Other from the menu.

The classification chip on the card face updates immediately. The classification also controls how the account is labeled in the ledger filters.

Can we link more than one bank account?

Yes. Finances supports up to four linked HOA bank accounts.

• If your bank exposes multiple eligible checking or savings accounts, Stripe may let you select more than one during a single bank-link flow.
• You can also run the link flow again later to add accounts from the same bank or a different bank until you reach the four-account cap.
• These linked accounts are read-only for balances and transactions. They do not change where dues deposits land.

Bank credentials never pass through the platform. Stripe Financial Connections handles bank authorization and provides read-only balance and transaction access.

Setting your billing start month

Configure a First billing month in Dues → Settings. This tells the platform when dues collection starts for your community. Residents can only enroll in autopay once you have set a billing start month.

Go to Dues → History to see the monthly dues grid. Months before your billing start month appear as grey hatched "Not started" cells.